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Shipment

Payment method

You can pay for the goods by prepayment, PayPal or cost center.

Any refunds in the event of a return/change/complaint will be made automatically to the account you used for payment. In the case of payment by invoice, the return transfer will be instructed to the account from which the transfer was made. If you paid by Paypal or credit card, the money will be transferred back to the Paypal account. If you have used a gift voucher for your purchase, we will credit the corresponding amount to your customer account.

Shipping

Our shipping partner is DHL. Delivery is ex warehouse to the delivery address specified by the customer.

Delivery costs and times

For each order and delivery address, the customer will be charged the shipping costs shown in the shopping cart. The shipping costs can only be determined when items are in the shopping cart.

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The shipping costs can only be calculated once the item is in the basket.